Customer Service
- Problem
- Support drowning in repetitive questions.
- We build
- Bilingual AI agents that answer the repeated questions, 24/7 — 80% of them in our Mini Mall Lasheen project.
- Outcome
- Response times drop from hours to seconds.
The line between using AI and owning it starts with one decision. Inorva designs and builds custom websites, web apps and AI systems for businesses across MENA and beyond — one team for the software, the AI and the automation that connects them, built around how your business actually works, never from a template.
Every tech proposal you've received feels too expensive to trust.
Routine work is eating your team's time and slowing everything else down.
Your current systems can't keep up with the way your business actually works.
Your systems don't talk to each other - CRM, website, support, and reports.
One studio, two tracks that ship as one system: websites, web apps and mobile on one side; AI agents, automation and knowledge systems on the other.
Bilingual chatbots and voice agents that talk to your customers around the clock — qualifying leads, answering questions and handing over to your team when it matters.
We connect the tools you already use into one pipeline, so repetitive work and slow handoffs stop eating your team's week.
Retrieval-Augmented Generation that turns your documents, contracts and archives into a knowledge layer your team can search and question in plain language.
AI agents that don't just answer — they plan, decide and carry out complete tasks across your business, with human oversight where it matters.
Websites that talk back: they adapt to each visitor in real time and turn browsing into a conversation.
When off-the-shelf models don't fit, we build AI around your data, your language and your business logic — on Gemini, Claude or GPT, whichever fits the job.
AI isn't one product — it's a layer that changes every department it touches. Here's where we put it to work most often, and what changes when we do.
No two industries fail the same way, so we learn yours before we design anything.
Banks, lenders, digital wallets. Speed, compliance, risk detection.
Banks, lenders, digital wallets. Speed, compliance, risk detection.
This is the same agent that runs the rest of the site, answering live inside this box. Pick a topic, then type or talk. No signup, nothing to install.
What you get from a studio that builds the software and the AI as one team — and what you don't: templates, open-ended estimates or lock-in.
Most studios are either "the web shop" or "the AI vendor." We're both, so your platform and its AI layer ship as one system, not two.
No WordPress themes. No bolted-on chatbots. Every system we ship is engineered from the architecture up - designed around your business.
Zero templates
Most AI vendors treat Arabic as a translation problem. We treat it as engineering - dialects, RTL, cultural context, SEO.
Language, not translation
Your price follows what the project actually needs: its requirements and its size. You get the scope and the number in writing before we write code, and nothing changes without your sign-off.
Written scope first
With Inorva, your source code, infrastructure, model weights, and training data are all yours from day one.
100% Code ownership
Every project includes 30 days of post-launch support, and an ongoing partnership when you want one.
30 days of support included
Before partnering with Inorva, managing high volumes of client inquiries for Lasheen Mall was consuming a huge chunk of our workday. Inorva designed an intelligent AI-powered WhatsApp chatbot that perfectly fit our operational needs. It automated 80% of client inquiries, saved us 15+ hours per week, and drove a 35% increase in overall sales. Their technical execution and focus on real business outcomes are unmatched.
Ehab LasheenAccountant & Owner of Lasheen BusinessesGreat website design & development doesn't happen by accident. It follows a method. The Inorva Method is ours: four clear phases, predictable timelines, and a process built to ship on time.
The Inorva company profile: who we are, the full range of what we build, how a project actually runs, and what engaging us looks like — written for the person who has to make the case internally.
No form, no email — the file downloads straight away.
Company Profile
Edition 2026 · AR / ENPick the entry point that fits where you are right now. We'll handle the rest.
A free 20-minute call to understand your goals and see whether we're a fit. No pitch, no obligation.
Share the details. We reply within one business day, with a written proposal 48 hours after our scoping call.
Get a written estimate based on your scope and budget.
Companies that "use" AI bolt ChatGPT onto their website. We design and build systems around your data and your domain, owned by you, that get better the more they are used.
Both, and that's the point: one studio with two engineering practices that ship as one team, where most agencies pick a side.
By scope. The price depends on what the project has to do and how big it is, so we start with a free 20-minute discovery call, then send a written proposal with the scope, the milestones and the price of each. If the scope changes along the way, we agree the new price with you before any extra work starts. No hourly estimates that double midway.
Yes. Whether you're in retail, healthcare, logistics or manufacturing, we start by understanding your context before any code is written — and we have shipped in industries that were new to us before.
A chatbot answers. An agent thinks, plans, and executes - booking meetings, sending invoices, escalating issues, updating your CRM. It's the difference between a receptionist and an executive assistant.
It depends on scope, but as a guide: websites and web platforms take 4–10 weeks, AI agents and automations 2–6 weeks, and full SaaS products 8–16 weeks. We commit to dates in writing.
Yes. We work with businesses across MENA and around the world, in English or Arabic, and we schedule calls around your time zone.
What we shipped, what broke, and what we learned building AI-operated products in Arabic and English.