Conversational AI
Bilingual chat and voice agents trained on your own content. They answer instantly, take actions, and hand off to humans when the situation calls for it.
Overview
Chat and voice agents are the fastest-to-deploy, easiest-to-prove AI surface. Trained on your own content (RAG-backed), connected to your channels, with guardrails and human handoff for the moments that matter. Arabic and English at native quality — a moat in this region, not a footnote.
What we deliver
- 01checkBilingual chatbot trained on your knowledge base (RAG)
- 02checkChannel integration — website, WhatsApp Business, voice (calls)
- 03checkHuman-handoff workflow with full conversation context
- 04checkGuardrails — scope limits, fallback answers, escalation rules
- 05checkAnalytics dashboard — tickets deflected, languages, top intents
- 06checkCare plan: weekly tuning, content refresh, model updates
How we work
Discovery
The repetitive task, the knowledge source, the success metric. We agree the accuracy bar up front.
Knowledge ingestion
Ingest your docs, site, FAQs. Index, embed, test against a real question set.
Build & tune
Wire to channels, build guardrails, iterate on real conversations until the accuracy bar is hit.
Launch & improve
Go live with monitoring. Weekly tuning based on real traffic.
Capabilities
Want to see one for your business?
We'll build a working demo trained on your public content — free, in 5 business days. Then you decide.
Start a conversationarrow_forward