Catalog / 02

Conversational AI

Bilingual chat and voice agents trained on your own content. They answer instantly, take actions, and hand off to humans when the situation calls for it.

Web · WhatsApp · Voice
Channels
Arabic + English
Languages
01

Overview

Chat and voice agents are the fastest-to-deploy, easiest-to-prove AI surface. Trained on your own content (RAG-backed), connected to your channels, with guardrails and human handoff for the moments that matter. Arabic and English at native quality — a moat in this region, not a footnote.

Channels
Web · WhatsApp · Voice
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Languages
Arabic + English
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Chat or voice — same brain
chat_bubbleChat

Text, on your site and WhatsApp. Instant, always-on.

Do you handle bookings too?
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graphic_eqVoice

Calls answered, bookings taken. A receptionist that never sleeps.

02

Who this is for

support_agentYour support team answers the same 20 questions, every day, in two languages
phone_missedYou're missing calls and messages after hours that turn into lost bookings
chat_bubbleYou're running WhatsApp, Instagram, and Messenger support by hand and it doesn't scale
verifiedYou want proof before committing budget — a working demo on your own content, first
03

What we deliver

Everything that ships when we deploy your agent.

In view
00/ 06
Confirmed
01check
smart_toyModule 01
Bilingual chatbot trained on your knowledge base (RAG)
02check
hubModule 02
Channel integration — website, WhatsApp Business, voice (calls)
03check
support_agentModule 03
Human-handoff workflow with full conversation context
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shieldModule 04
Guardrails — scope limits, fallback answers, escalation rules
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insightsModule 05
Analytics dashboard — tickets deflected, languages, top intents
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buildModule 06
Care plan: weekly tuning, content refresh, model updates
04

How we work

01 · 04
01

Discovery

The repetitive task, the knowledge source, the success metric. We agree the accuracy bar up front.

02

Knowledge ingestion

Ingest your docs, site, FAQs. Index, embed, test against a real question set.

03

Build & tune

Wire to channels, build guardrails, iterate on real conversations until the accuracy bar is hit.

04

Launch & improve

Go live with monitoring. Weekly tuning based on real traffic.

05

Scope & pricing

rocket_launch01

Assistant

A single-channel bilingual chatbot, grounded in your content.

  • checkWebsite chatbot, RAG-backed
  • checkHuman handoff with full context
  • checkAnalytics on tickets deflected
Timeline2 Wks
trending_up02Recommended

Omnichannel

The same agent, everywhere your customers already are.

  • checkWhatsApp, Instagram, Messenger
  • checkUnified inbox for your team
  • checkWeekly tuning on real conversations
Timeline3–4 Wks
workspace_premium03

Voice

A receptionist that never misses a call.

  • checkInbound call handling and bookings
  • checkIVR replacement, escalation rules
  • checkFull channel + voice integration
Timeline4–6 Wks

Every engagement gets a fixed price in writing, confirmed within 48 hours of a scoping call.

Start a conversation
06

Capabilities

boltBilingual Support Chatbotsarrow_outward
verifiedVoice Agents & Receptionistsarrow_outward
tuneSeamless Human Handoffarrow_outward
04 · Conversational AI

Want to see one for your business?

We'll build a working demo trained on your public content — free, in 5 business days. Then you decide.

Start a conversation
07

Questions, answered

Same brain, different channel — the chatbot handles text on your site and WhatsApp, the voice agent answers and makes calls. Most clients start with chat, then add voice.

smart_toyswap_horiz
Pairs well with

Ready for it to take actions, not just answer? That's where agentic systems come in.

Agentic Systems
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